Contact: contact@witds.com | +91-7983182649

All fees charged by WITDS for services (both project-based and subscriptions) are final and non-refundable. By paying any invoice, the Client acknowledges and agrees that services purchased are non-cancellable and payments are non-refundable, except as required by law. This strict no-refund policy helps us plan and allocate resources effectively and protect against chargebacks.

Policy Details: Once a project or subscription payment is made, we do not offer returns or credits. If the Client cancels a subscription, services will cease at the end of the paid period; unused time or services already performed remain non-refundable. For project services, any upfront payments or milestones completed are earned when made, and the Client forfeits any right to refund for work initiated.

Exceptions (Legal Requirements): The only exceptions to this policy are those required by applicable law. For example, under the Consumer Protection Act 2019 and related regulations, consumers may be entitled to remedies (including refunds) if a service is defective or not delivered as promised. If a court or consumer authority determines you are legally entitled to a refund (for example, due to misrepresentation or breach of contract), we will comply with that decision. In such a case, WITDS may deduct reasonable costs or fees for services already rendered before issuing any refund.

Chargebacks and Disputes: The Client agrees not to initiate any payment chargebacks or disputes without first contacting WITDS and attempting resolution. Any unauthorized chargebacks may result in reversal fees or legal action. We will work with payment processors (e.g. Stripe) to contest illegitimate chargebacks.

Contact for Issues: If you believe a refund is legally warranted, please contact us immediately at contact@witds.com to discuss. We will review all requests in good faith and respond promptly.